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Privacy Statement & Cookies Policy

At Music Box Retail Limited, we’re committed to safeguarding the privacy of our customers, and we will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998.

(1) Use of Personal Information
We collect information through enquiry, registration and order forms. We process personal information collected via musicbox.uk.com for the purposes of:

  • providing the best possible service
  • processing any orders you may have made
  • running competitions
  • providing you with information about products and services we offer

This information is only used by Music Box Retail Limited internally, and will never be made available to outside companies.

We also collect information automatically about your visit to our website. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to build up marketing profiles, aid strategic development and audit usage of the site.

(2) Use of cookies by musicbox.uk.com
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use 5 groups of cookies: Google Analytics cookies, Woocommerce cookies, Pop-up Cookie Consent Cookie, Twitter cookie, and Google maps cookies.

Google Analytics Cookies
The 4 Google Analytics cookies provide us with data about visitor usage patterns on our site. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. The visitor remains anonymous.

Woocommerce Cookies
The 2 Woocommerce cookies allow the online shop to function correctly.

Pop-up Cookie Consent Cookie
The cookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies.

Twitter Cookie
This cookie is set for the browser to remember the guest id to display the latest news from our twitter account.

Google Maps Cookies
The embedded Google Map on our site sets 3 cookies known as NID, PREF and khcookie. These cookies allow Google Maps to remember which browser you are using and what preferences you have set when you view maps.

The table below explains the cookies we use and why.

Cookie Set by Cookie Name Purpose Expires
Google Analytics _utma _utmb _utmc _utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 2 years, 30mins, when you close your browser, 6months respectively
Woocommerce woocommerce_items_in_cart, PHPSESSID_ These cookies are used by the online shop to allow it to function correctly. both expire when you close your browser
UK cookie consent wordpress plugin catAccCookies Cookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies. This cookie is used to stop the Cookie notification displaying each time a new session is opened. 1 month
Twitter guest_id This cookie is set for the browser to remember the guest id to display the latest news from our twitter account. 2 years
Google Maps nid pref khcookie These cookies allow Google Maps to remember which browser you are using and what preferences you have set when you view maps. 6 months, 2 years, when you close your browser, respectively

For more information about cookies, please see www.allaboutcookies.org